2.5

CiteScore

8.8

Global Impact Factor

STUDY ON IMPACT OF 360 DEGREE PERFORMANCE APPRAISAL AND IT'S EFFECT ON JOB PERFORMANCE; A THEORETICAL FRAMEWORK


Paper ID: EIJTEM_2025_12_4_273-276

Author's Name: Dr.Nijina Jose, Ms S. Mahalakshmi, Ms L. Sai Varsha

Volume: 12

Issue: 4

Year: 2025

Page No: 273-276

Abstract:

The 360-degree appraisal system is a comprehensive Method mechanism that involves employees receiving performance evaluations from a variety of sources, such as supervisors, subordinates, peers, and occasionally, customers. This system's successful implementation and effectiveness are contingent upon the comprehension of employees' perceptions of it. The study investigates the impact of this appraisal method on organisational outcomes, employee motivation, and job performance. The results indicate that 360-degree Method can result in enhanced job performance, increased employee engagement, Personal Development, Improved Communication, Increased Accountability, Decision making, Self-Awareness and Holistic Method and greater alignment with organisational objectives when implemented effectively. Nevertheless, the necessity of effective follow-up, potential biases, and the quality of Method are also emphasized. The research concludes that in order for 360-degree performance appraisals to be genuinely effective, organisations must establish a supportive environment for Method implementation, provide participants with appropriate training, and implement a well-structured process

Keywords: 360 DEGREE PERFORMANCE APPRAISAL, JOB PERFORMANCE.

References:

1. Aarons, G. A., & Ehrhart, M. G. (2022). Leading implementation by focusing on the strategic implementation leadership. In Implementation Science (pp. 178-180)
2. Al-Jedaia, Y., & Mehrez, A. (2020). The effect of performance appraisal on job performance in the governmental sector: The mediating role of motivation. Management Science Letters, 10(9), 2077-2088.
3. Edwards, M. R., & Ewen, A. J. (2017). 360-degree Method: The powerful new model for employee assessment & performance improvement. AMACOM.
4. Garavan, T. N., Morley, M., Gunnigle, P., & Collins, E. (2001). Human capital accumulation: The role of human resource development. Journal of European Industrial Training, 25(2/3/4), 48–68.
5. London, M. (2002). Job Method: Giving, seeking, and using Method for performance improvement. Lawrence Erlbaum Associates.
6. Peeters, M. A., Van Tuijl, H. F., Rutte, C. G., & Reymen, I. M. (2006). Personality and team performance: A meta-analysis. European Journal of Personality, 20(5), 377–396.
7. Rusu, G., Avasilcai, S., & Hutu, C.-A. (2016). Employee performance appraisal: A conceptual framework. Annals of the University of Oradea, 53–5
8. Steelman, L. A., & Rutkowski, R. D. (2004). 360-degree Method: The powerful new model for employee assessment & performance improvement. AMACOM.
9. Thayumanavar and Sreekanth (2023) Gap analysis on performance appraisal system in Indian based multinational company –A SURVEY, Shodha Prabha, pp.145
10. Ward, Kevin. "360-Degree Method: The Powerful New Model for Employee Assessment & Performance Improvement." Kogan Page Publishers, 2016.
11. Zenger, Jack, and Joseph Folkman. "The Extraordinary Leader: Turning Good Managers into Great Leaders." McGraw-Hill Education, 2009.

View PDF